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We announce software update information and other activities like new solvers or capabilities here. For workshop information, see Events.

2025.01.28

Regarding the Issue of Background Images (Internet) Displaying in Gray (Follow-up)

We have addressed the previously reported issue regarding the slow display or inability to display background images (Internet) in the v4.1.0.6956 update. The update includes measures to distribute the load during image retrieval and adjustments to the connection settings.

However, please note that depending on the status of the server you are connecting to, it is still possible for image retrieval to take time. If you encounter delays, we recommend using background images from a different server or trying again after some time.

Regarding Open Street Map (https://tile.openstreetmap.org/{z}/{x}/{y}.png), the issue persists, and it remains unavailable for use. While we will consider addressing this in the future, we kindly ask you to use other tile maps of Open Street Map in the meantime:

Humanitarian map style
https://a.tile.openstreetmap.fr/hot/{z}/{x}/{y}.png

OpenStreetMap Japan
https://tile.openstreetmap.jp/{z}/{x}/{y}.png

We will continue to monitor and collect information on this matter. If you experience abnormally slow display times, please report the following information in our forum to assist us in improving the situation:

  • The name of the tile map that is slow to display
  • The approximate time it takes to display
  • Your internet connection speed and whether you are using a proxy (if possible)

Thank you for your cooperation and understanding.

> Info > Regarding the Issue of Background Images (Internet) Displaying in Gray (Follow-up)